The Data Shows Government Website Accessibility and Usability Go Hand-in-Hand

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February 8, 2023 @ 12:00 pm – 1:00 pm –

The National Consortium for Data Science (NCDS), in partnership with Interpersonal Frequency, will host a free webinar, “The Data Shows Government Website Accessibility and Usability Go Hand-in-Hand,” on Wednesday, February 8 at 12 PM ET.



Digital accessibility—whether it’s billed as “Section 508 compliance,” “ADA compliance,” or “WCAG compliance”—is top-of-mind for government organizations, and rightly so. In the same way that their physical buildings must welcome everyone in the community, their online spaces should be open, easily accessible, and useful to all. But fulfilling these standards can seem daunting, highly technical, or even out of reach.

Here’s the good news: Accessible online experiences are attainable, and Interpersonal Frequency can provide a blueprint. With data from over 17 million government website users across the country, gathered using our Voice of Citizen® and Voice of Patron® analytics platform, Interpersonal Frequency can look beyond the common accessibility grading tools. It has confirmed that accessibility goes hand-in-hand with usability, which measures the ease and effectiveness of digital experiences. Considering them together is key to elevating digital government. In this webinar, we’ll give an overview of why accessibility and usability matter so deeply for municipal organizations, share the data that drives our pursuit, and show how connecting the dots between the data and the real people it reflects can take a website from being a static information repository to working as a tool for genuine community engagement.

About the Speakers

Kirsti Kenneth, UX Strategy Manager

Known for her dynamic presentations and infectious enthusiasm, Kirsti is passionate about creating innovative solutions that elevate the user experience. She has worked in journalism, museum education, training, and content strategy, developing interdisciplinary ways to educate and engage. At I.F., Kirsti leads the User Experience team as they tackle large-scale website redesign projects for states, cities, counties, public libraries, and utilities.

Carrianne Tuckley, Information Architect

Carrianne is an Information Architect with over 12 years of experience in Information Architecture and User Experience roles. She is active in her local UX community, having organized World Information Architecture Day in Northeast Ohio since 2015, and serving on the board of UX Akron. At I.F., Carrianne works to ensure that the sites we redesign have the best structure, interaction, and vocabulary to make them as user-friendly as possible.

Melanie Bozzelli, Content Strategist

Melanie is a Content Strategist with over 20 years of experience in digital marketing, managing complex websites, and championing customer experience and accessibility for all. She is active in local user experience and accessibility communities, serving as Chair of UX Akron. At I.F., Melanie works with clients to ensure their websites communicate effectively and are accessible and inclusive for visitors.

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